CareHub
Built for DD Waiver Providers
Documentation and compliance software for residential, community engagement, day support, and respite providers — built by someone who knows the industry and has lived it.
The Problem With Traditional Documentation Systems
Most DD waiver providers still rely on:
- Paper binders and folders
- Scattered spreadsheets
- Outdated healthcare software not built for DD waiver services
This leads to missed documentation, staff confusion, and stressful audits.
When documentation isn't organized and complete, citations happen.
A Documentation System Designed for Waiver Services
CareHub replaces paperwork and clunky systems with a digital documentation solution created specifically for DD waiver providers. Unlike generic healthcare systems, CareHub is built around how waiver programs actually operate — daily logs, incident reports, medication tracking, and required documentation all in one easy-to-use platform.
With CareHub, DD waiver providers can:
No More Guesswork
CareHub takes the guesswork out of figuring out what's missing and who's responsible. No more chasing DSPs who "forget" to do notes — CareHub tells you exactly when notes are missing and who needs to complete them.
Everything is organized, searchable, and easy for staff to use.
Why Waiver Providers Choose CareHub
CareHub was built around real waiver service workflows — not hospital operations.
CareHub alerts you to missing documentation in real-time, so nothing slips through the cracks before an audit.
Staff complete notes directly from their phones in minutes — no paper forms, no transcription, no delays.
Managers see exactly what's been documented and what's outstanding across all homes and staff.
All your documentation is organized and searchable — pull up any record instantly when surveyors arrive.
No more binders, scattered files, or last-minute scrambles. Everything lives in one secure, accessible system.
Staff document right from their phones — at the home, in the community, wherever they're providing support.
See what's happening across all your homes right now — not days later when it's too late to fix problems.
Know exactly who documented what and when — with timestamps and user tracking on every entry.
Your data is encrypted, backed up, and accessible from anywhere — no servers to maintain or files to lose.
Providers gain confidence knowing documentation is always complete and accessible.
Why DSPs Love Using CareHub
CareHub is designed for everyone — even staff who aren't "tech savvy" or struggle with grammar, spelling, or writing person-centered notes.
AI That Actually Helps — Not Gets in the Way
CareHub's AI tools work the way staff actually think. Smart Rephrase polishes notes into professional documentation. Conversational logging lets staff speak or type a shift summary and AI fills out the entire daily note. Smart Draft structures incident reports from a plain-language description. And voice-assisted MAR lets staff confirm medication administration just by talking.
- Speak a shift summary and AI writes the daily note
- AI-powered Smart Rephrase polishes notes into professional documentation
- Smart Draft structures incident reports from plain-language descriptions
- Voice-assisted medication administration with MAR matching
- No technical skills needed — if you can talk, you can use CareHub
Medication Tracking, AI Documentation & Quality Improvement
CareHub goes beyond basic documentation with a full Medication Administration Record, AI-powered tools, and quality improvement analytics.
Medication Administration Record
Full MAR with voice-assisted administration, controlled medication counts with dual-staff verification, missed medication alerts, and printable monthly grids.
- Voice-confirm medication administration
- Automated missed-meds alerts
- AI side effects report
AI-Powered Documentation
Speak or type a shift summary and AI fills out the daily note form. AI also structures incident reports and pre-fills comprehensive assessments from uploaded documents.
- Conversational daily note logging
- Smart Draft for incident reports
- Smart AI assessment pre-fill
Quality Improvement Dashboard
Track incident trends, skill-building progress, support completion trends, and document compliance — all from one analytics dashboard.
- Skill building progress tracking
- Risk protocol management
- Auditor role for compliance reviews
Why We Built CareHub as a Cloud Platform
You may have wondered — why isn't CareHub a downloadable app on the App Store or Google Play?
The answer is simple: we designed CareHub for continuous improvement. As a cloud-based platform, we can deliver new features, enhancements, and compliance updates the moment they're ready — without you ever having to download, install, or manage updates yourself.
Instant Updates
New features and improvements are available immediately — no downloads required
Always Current
Your platform stays up-to-date with the latest compliance requirements automatically
Zero Maintenance
No app updates to manage, no storage space needed — just open your browser and go
This is agile development in action. We listen to provider feedback and continuously refine CareHub — so you always have the best tools without lifting a finger.
How CareHub Compares
Waiver providers have options like Therap, Lauris, CareSoft, Credible, and others. Here's why CareHub stands apart.
Common Challenges with Other Platforms
- Built for large healthcare systems, not residential services
- Complex interfaces that overwhelm DSPs and increase training time
- Expensive pricing structures with per-user or per-bed fees
- Features you don't need bloating the system
- Long implementation timelines and steep learning curves
- Support teams unfamiliar with Virginia residential regulations
The CareHub Difference
- Purpose-built for waiver providers — residential, community engagement, day support, and respite
- Clean, intuitive interface that staff can learn in minutes
- Straightforward pricing without hidden fees or per-user costs
- Only the features waiver providers actually need
- Quick setup — start documenting the same day
- Built by someone who worked in Virginia DD waiver services
We're not trying to be everything to everyone. CareHub is laser-focused on what DD waiver providers need — simple documentation, clear compliance tracking, and a system your staff will actually use.
One Platform for Every Waiver Service
CareHub is built for residential, community engagement, day support, respite, and other DD waiver services.
Whether you're supporting someone in their home, out in the community, in a day program, or during a respite stay — the documentation fundamentals are the same:
CareHub's flexible documentation system adapts to your service type. The geolocation clock-in feature is especially valuable for community-based services — giving managers confidence that staff are actually on-site or with the individual during service delivery.
One platform, all your waiver services. Whether you run residential, community engagement, day support, respite, or a combination — CareHub keeps all your documentation in one place.
Built for DD Waiver Services
CareHub serves providers across all DD waiver service types:
If you provide DD waiver services, CareHub is designed for you.
Ready to simplify compliance?
Try CareHub free for 7 days and see if it's the right fit for your program.
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